Infrastructure Level

PTPN Platform Services

The backbone of PTPN's digital ecosystem. Providing shared capabilities for workflow, communication, and data integration across all enterprise applications.

Workflow Service

Approval engine, State machine, SLA & Escalation

Connected Systems

IAMIHC-MISESS

Notification Service

Email, In-app notifications, Template management

Connected Systems

All Apps

Integration Service

API Gateway, Data Sync, SAP Adapter

Connected Systems

IAMIHC-MISESSCommand Center